Policies

Deliveries are sent out Monday-Saturday at 1pm and will be delivered by 5pm. Please let us know if you have specific requirements in terms of the time of delivery and we will do our best to accommodate.

We deliver through the Chicago area and near suburbs.

If no one is home to receive the flowers, the recipient will be contacted by phone and/or text for information about where to safely leave the delivery. If the recipient is unavailable we will contact the sender for instructions.

If we are unable to make a successful deliver and need to try again, additional delivery charge will be applied.

We do not issue refunds. We may replace an arrangement if we agree that there is an issue with quality or we will offer store credit.